How can we help?
Everything you might want to know before your crystals find their way to you.
Are your crystals genuine and natural?+
Yes. Every stone is authenticated by hand before it joins the collection. We never sell dyed glass or lab-grown imitations as natural crystals. If a piece is not genuine, it does not make the cut.
Where are your crystals sourced from?+
Our gemstones come from regions known for them around the world, such as moonstone from Sri Lanka and India, amethyst from Brazil and Uruguay, and rose quartz from Madagascar. We work only with partners who pay fair wages and respect the land.
How do I choose the right crystal for me?+
Start with our Find Your Crystal tool. Enter your birthday and we'll reveal the stones aligned with your zodiac sign, along with their properties. You can also browse the full collection and follow what resonates with you.
How should I care for my crystal jewelry?+
Keep your pieces away from harsh chemicals, perfumes, and prolonged water exposure. Store them separately to avoid scratches, and gently wipe with a soft cloth. Many people also like to cleanse their crystals under moonlight.
Do you offer refunds or exchanges?+
Yes. We accept returns and exchanges on unworn items within 30 days of delivery. See our Shipping & Returns page for the full details.
How long does shipping take?+
Orders are typically processed within 1–2 business days. Delivery times vary by destination. You can find estimated timeframes on our Shipping & Returns page.
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